ICDL Digital Citizen

The Digital Citizen programme outlines the basic skills needed to use a computer and the Internet. This specially designed module teaches candidates how to complete everyday tasks in a confident way.

Digital Citizen is the successor to the popular EqualSkills programme and is designed for complete beginners. It is open to everyone regardless of status, education, age or ability. There are many people who have never used a computer but are aware of the Internet and its possible uses. If you would like to know more about computers and the Internet but feel learning these new skills is too complicated, then the Digital Citizen programme is for you.

Digital Citizen is designed to be the first step for candidates to engage with the digital world. Candidates who successfully pass the Digital Citizen programme, may wish to continue their learning, by registering for the Digital Citizen Plus programme and the ICDL Workforce Modules.

Develop the basic skills needed to use a computer and the internet to complete everyday tasks

Module overview

Category	Skill set
Computer basics	Parts of the computer Types of computer Getting started The keyboard and mouse Shut down the computer
Introduction to the desktop	Icons Taskbar and start button Windows Storing information Applications and file types
Introduction to documents	Creating a document Name and save Change font Bold, italic, underline Cut, copy and paste Save and print
Introduction to the web	Evaluating information Online security Connecting to the internet Navigating and downloading Search engines Online services and forms
Communications	Email accounts Creating and email Replying to and forwarding an email Online communities Instant messaging Voice over Internet Protocol

Main learning outcomes

Candidates who complete the Digital Citizen programme will gain the skills needed in order to progress onto Digital Citizen Plus, the ICDL Workforce modules and beyond. They will be able to:

understand how to start up and shut down a computer
understand how to navigate the Desktop and how to store files
understand how to create, save and edit a document
understand how to use search engines, use online services and evaluate online information
Communicate online via email and instant messaging

Why certify with ICDL?

ICDL is the global leader in digital literacy learning and certification
ICDL Programmes offer clear progression routes for candidates
The regularly updated syllabus content reflects day-to-day tasks and responsibilities typical of job roles.
ICDL modules focus on skills acquisition as well as an understanding of concepts
ICDL syllabus content is vendor-independent so that skills and knowledge are transferable